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Sportsbook Rules and Policies

General
Settlement and Cancellation
  • If the outcome of a market cannot be verified officially, we reserve the right to delay the settlement until official confirmation.
  • If markets were offered when the outcome was already known, we reserve the right to void any betting.
  • In the case of any obviously incorrectly displayed or calculated prices, we reserve the right to void betting. This includes a deviation of more than 100% in the pay-out compared to the market average.
  • If coverage has to be abandoned and the match finishes regularly, all markets will be settled according to the final result. If the outcome of a market cannot be verified officially, we reserve the right to void them.
  • In the case of an incorrect settlement of markets, we reserve the right to correct them at any time.
  • If a match does not adhere to the generally accepted format (e.g. unusual period length, counting procedure, format of a match etc.); we reserve the right to void any market.
  • If the rules or format of a match differ from our accepted norm, we reserve the right to void any market.
  • If a match is not completed or not played (e.g. through disqualification, interruption, withdrawal, changes in draws etc.), all undecided markets are considered void. However if the outcome of the market has already been determined then the market will be settled accordingly.
Cashout

Cashout is a feature that offers the customer the opportunity to take a return on a bet placed before the bet has reached its conclusion. Cashout is available on selected events and markets both Pre-Match and Live for Singles and Multi bets. If you choose to cashout (if available) you simply need to click on the Cashout button next to your bet in the 'My Bets' and/or 'Bets' section of the site. The Cashout amount will then be credited to your account. Please note that the final result will then have no impact on the outcome of your bet.

The following also applies to the Cashout feature:

  • Cashout may not be available on certain markets and events.
  • A time delay is applied on every Cashout.
  • Cashout will not be available if the event and/or market you have placed a bet on is suspended.
  • A Cashout attempt may not be successful if a market or event is suspended or odds change at the point in which the time delay is applied after Cashout is attempted.
  • Where Cashout is available on a Pre-Match event, if we do not cover the event Live then Cashout will be unavailable once the event starts.
  • Your Cashout value will differ depending on how your selection is performing and may be higher or lower than your original bet, allowing you to guarantee a profit or minimise a loss.
  • Moonbet reserves the right to reverse the settlement of a cashout on any bet that has been settled in error.
  • Moonbet will not be responsible in the event that Cashout is unavailable due to technical issues. Any bets will be settled as normal based on the final result.
  • Moonbet reserves the right to remove the Cashout feature for any customer who misuses it by regularly taking advantage of Pre-Match price movements to close their bets before events have started.
  • Moonbet reserves the right to remove the cashout feature for any customer who misuses it by taking advantage of latency to guarantee profit when placing bets then immediately cashing out.
Third Party Content

The Moonbet sportsbook contains content provided by Third Party Providers. This includes the information related to sports scores and analytics. Moonbet is not responsible for, do not endorse and make no representation either expressly or impliedly concerning the Third Party Content provided on our platform. You rely on Third Party Content completely at your own risk.